How is BTZ shipping and tracking system works?

The progress of your order will be available on the My Account Dashboard until you enter the tracking number provided by our partner logistics.
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The tracking number from our logistics partner becomes active when the package reaches the central sorting hub [LBC NCR]. This process involves our logistics team moving the item from our warehouse fulfillment center to the partner logistics hub.
The order’s tracking number initiates at the central courier hub [LBC NCR] and traces the path to the end user due to our corporate system for managing high-volume shipments.
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No courier tracking number of orders as they travel from our nearest fulfillment branch to the courier hub until they are en route from the central courier hub[NCR] to the customer’s address. Occasionally, tracking information might appear on our partner’s website before it’s officially posted, but due to the considerable transaction volume, there could be delays in updating tracking information on the courier partner’s website.
Kindly note that delays in transferring orders to the courier hub may arise due to factors such as adverse weather conditions, unforeseen transportation issues, and the distance between the fulfillment branch and the nearest courier hub.

The indicated timeframes and durations pertain exclusively to business days, excluding weekends and holidays. Please note that logistics and courier services do not operate during weekends.