Warranty

All products are covered by 7 days standard outright replacement warranty after order received. Replacement, repair or support depends on the brand warranty service terms and conditions.  Extended warranties may be offered by certain manufacturer.

Outright Warranty Replacement

Outright replacement apply within 7 days after order received if item is defective out of the box and if item does not match in color, model and specifications. For defective units, technical inspection will be processed up to 7-14 days and inconvenience fee or cashback. For wrong item, replacement will be upon return unit is received with inconvenience fee or cashback. Outright replacement warranty coverage will be adjusted after last replacement is received by end user.

Extended Support Warranty

One year online support or assistance to claim warranty from the manufacturer. Consumer may decide if they will handle the warranty direct to the manufacturer or through our service center. Our service center assists as gateway to manufacturer with up to 3 months lead time. For brand warranty, please coordinate directly to the manufacturer support website for faster timeframe.

Digital Product Warranty

Immediate replacement of digital items within 3 to 48hrs investigation.

Other Warranty Coverage and How to Claim

Contact us thru [email protected] for more details and to claim warranty support please provide the following details – Name/Item/Date of Arrival or Purchase Order. Thank you