Ordered this and GPU bracket is missing. I have ordered this item since December 2022 and as of April 2023, I still don’t have my GPU bracket. I will open a complain to DTI FTEB
(1)(1)
Bermor Techzone
Store manager
Greetings!
We appreciate your feedback as one of our valued customers we always make sure our after sales service is a priority. And since this was reported last February that GPU bracket accessory was missing from the video card received last December 2022 we immediately escalated this to the brand. Please be informed that brands like Palit are overseas and the best way we can do is wait for the shipment to arrive in the Philippines and send it to you right away. We also do frequent follow up on the status and kindly spare us more time sir as we also did our part to serve you despite the concern reported few months after received. For the transparency of our operation in addressing this concern you may reach out to the brand partner since we are one of their official retailer in the Philippines – https://www.palit.com/palit/contact.php?lang=en. And no worries our team are closely monitoring this.
Ordered this and GPU bracket is missing. I have ordered this item since December 2022 and as of April 2023, I still don’t have my GPU bracket. I will open a complain to DTI FTEB
Greetings!
We appreciate your feedback as one of our valued customers we always make sure our after sales service is a priority. And since this was reported last February that GPU bracket accessory was missing from the video card received last December 2022 we immediately escalated this to the brand. Please be informed that brands like Palit are overseas and the best way we can do is wait for the shipment to arrive in the Philippines and send it to you right away. We also do frequent follow up on the status and kindly spare us more time sir as we also did our part to serve you despite the concern reported few months after received. For the transparency of our operation in addressing this concern you may reach out to the brand partner since we are one of their official retailer in the Philippines – https://www.palit.com/palit/contact.php?lang=en. And no worries our team are closely monitoring this.
Thank you and we are hoping for your cooperation.